The CleanTracker mobile app lets field teams execute visits from their phone. When a visit is scheduled and assigned, it appears in the app automatically — no manual setup required on the device.
Download the app
Install the app from the store for your device:
Log in
Open the app and log in with the same email address and password you use on the CleanTracker web application. If you do not have an account yet, ask your manager to invite you from Settings → Team.
Execute a visit
- Open the visit — your scheduled visits for the day are listed on the home screen. Tap a visit to open it.
- Follow the visit guide — if a guide has been configured for the location, it appears at the top of the visit. Work through each step in order.
- Mark the visit complete — tap Complete visit when all tasks are done. The office is notified and the invoicing workflow is triggered.
What happens after completion
Once you mark a visit complete, the status updates in real time for everyone with access to that job. If your organization uses Dinero or Billy, CleanTracker will prepare the invoice automatically based on the completed visit.
Troubleshooting
I cannot see my visits. Make sure you are logged in with the correct account and that your manager has assigned you to the relevant jobs. Contact your manager if visits are missing.
The app is asking me to log in again. Sessions expire after a period of inactivity. Log in again with your credentials — your data is not affected.
I completed a visit by mistake. Contact your manager so they can reopen the visit from the web application.
For more help, see Getting started with CleanTracker or contact support.